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Terms and Conditions

Table of Contents:


    Introduction
  1. The agreement
  2. The Parties
  3. Prices
  4. Conclusion of the contract
  5. Order confirmation
  6. Payment
  7. Delivery ETC
  8. The risk of the goods
  9. Returns
  10. Duty to investigate
  11. Complaints of lack and the deadline to submit claims for delay
  12. Purchaser's rights by delay
  13. Buyer's rights in the absence
  14. Seller's rights by the buyer defaults
  15. Warranty
  16. Personal information
  17. Conflict Resolution


Introduction:

This purchase is governed by the below standard terms of sale of consumer goods over the Internet. The consumer here means the sale of goods to consumers who do not primarily act as part of business, and when the seller acts in the business of selling goods over the Internet. The contract is prepared and recommended for use by the Norwegian “Forbrukerombudet”.

Consumer purchases over the Internet is governed mainly by the Contracts, consumer law, marketing law, right to withdraw the law and commerce law, these laws give consumers mandatory rights. The terms of the contract shall not be construed as a limitation on the statutory rights, but poses major parties' rights and obligations of the trade. The seller may choose to offer buyer better terms than those indicated by these sales conditions.

In cases where the contract does not directly provide the solution to a problem, the contract must be supplemented with relevant laws.

1. The agreement

The agreement between buyer and seller consists of information the seller provides for the purchase in order solution in the shop (which will include information concerning the nature, quantity, quality, other features, price and delivery terms), any direct correspondence between the parties (such as e-mail) and the sales conditions. In case of conflict between the information the seller has provided for the purchase in order solution in the shop, direct correspondence between the parties and the terms of the sale conditions, the direct correspondence between the parties and the information given in order solution before sales conditions, unless it is contrary to binding legislation.

2. The Parties

Seller
Company Name: Paintball Nordic AS Contact Address: Furuveien 3, 3178 VAALE, Norway
E-post: contact(a)nordicpaintball.com
Company registration number: NO 998177677

The buyer is the person making the order.

3. Prices

The prices quoted in the shop include VAT.

Information on the total cost of the buyer to pay, including all taxes (VAT, customs, etc.) and delivery costs (freight, shipping, billing fees, packaging, etc.) and specification of the individual elements of the total award, given in order solution before the order is made. (Item Supplies to Svalbard or Jan Mayen be sold without the addition of VAT. 1)

4. Contracts entered

The agreement is binding on both parties when the buyer's order is received by the seller.

A party is not bound by the agreement if there have been writing or typing error in the offer from the seller in order solution in the site or buyer's order, and the other party realized or should have realized that there was such a mistake.

5. Order confirmation

Once the seller receives the buyer's order, the Seller shall without undue delay, confirm the order by sending a confirmation to the buyer.

It is recommended that the buyer verifies that the order confirmation matches the order with respect to the number, product type, price, etc. Is it not match the order and order confirmation, the buyer should contact the seller as soon as possible.

6. Payment

The seller may require payment for goods from the time it is sent from the seller to the buyer.

If the buyer uses or creditcard 2 or debit card 3 the payment, the seller can reserve the purchase price of the card, your order for up to 4 days from order. 4

When paying by credit card, the law on credit, etc. apply. 5

Does the seller after the invoice, the invoice issued to the buyer for shipment of goods. Due date shall be set at least 14 days after the buyer receives the shipment.

If the seller specific need to require advance payment from the buyer, such as processing purchase, the seller can claim this.

For an order to be valid, the person who orders and pays to be 18 years of age.

7. Delivery ETC

Delivery of goods from the seller to the buyer is on the way, in the place and at the time specified in the order solution in the shop.

If delivery time stated in the order solution, the Seller shall deliver the goods to the buyer within a reasonable time and no later than 30 days after the order from the customer. Seller shall ensure that the goods are sent to the buyer, he is obliged to get the product shipped to your destination in a suitable manner and on the usual terms for such transportation. The destination is with the buyer unless otherwise agreed between the parties.

8. The risk of the goods

The risk of goods passes to the buyer when the goods are taken over by the buyer under the agreement. If delivery time is come and the buyer fails to acquire an item that is placed at his or her disposal under the agreement, however, the risk of loss or damage resulting properties of the product itself.

9. Returns

The buyer can cancel the purchase of the product after cooling Act bestemmelser7. Returns means the buyer a reason to return goods to the seller even if there are any defects in it and even if it is not delivered.

The buyer must give the seller notice of the use of the right to cancel within 14 days after the goods, the prescribed information about cancellation rights and cooling form is received. Receives buyer regret form and the required information at a time later than the delivery of the goods, cooling-off period begins to run from the day the buyer receives the withdrawal form and information. If the buyer has not received sufficient information or Withdraw form, the cooling-off period still go out 3 months after receipt. If the buyer has not received information about withdrawal at all, the deadline will be 1 year.

The message from the buyer to the seller about the use of withdrawal should be consideration of evidence in writing (return form, e-mail, fax or letter) and must contain information on how the buyer will return the item to the seller.

When a cancellation right must the product be returned to the seller within a reasonable time. The seller is obliged to refund the full purchase price to the buyer within 14 days from the date the seller receives the product or the recall ballot or the goods are placed at the seller's disposal. The seller can not set fees for the buyer's use of the right of cancellation, but the seller may require the buyer to pay the costs for return shipment.

The buyer can examine the product before he or she regret the purchase. The product must still be delivered back to the seller in the same condition and quantity as it was when the buyer received it. The buyer should send the item back to seller in original packaging if possible.

The buyer can not regret the purchase of goods which deteriorate rapidly, goods which by their nature can not be returned, or on audio and video recordings (including CDs, DVDs) or computer software where the seal is broken. The latter exception applies only if the seller clearly has disclosed the terms of withdrawal of cancellation rights on the seal.

10. Examination of goods

Once the buyer receives the item, it is recommended that he or she reasonable extent examine whether it complies with the order, though it has been damaged in transit or if it otherwise lacks.

If the item does not match the order or missing, purchaser must notify the seller of the contract claim see section 11

11. Complaints of lack and the deadline to submit claims for delay

If there is a shortage of goods, the buyer must within a reasonable time after he or she discovered it, give the seller notice that he or she will invoke the defect. The deadline can not be shorter than two months from the time the consumer discovered the defect. Complaints must still be made no later than two years after the buyer took the goods. If the goods or part of it is meant to last considerably longer, the warranty period of five years. The delay requirements must be selling within a reasonable time after the delivery time has arrived and the goods are not delivered.

If the item is paid by credit card, the buyer may also choose to advertise and submit claims directly to the creditor (credit card company). 8

The message to the seller or creditor should be in writing (e-mail, fax or letter).

12. Purchaser's rights by delay

If the seller does not deliver the goods or deliver it too late according to the agreement between the parties, and this is not due to the buyer or the buyer, the buyer in accordance with the rules of consumer Chapter 5 in the circumstances to keep the purchase price back, demand fulfillment, terminate the contract and claim compensation from the seller.

  • Fulfillment: If the seller does not deliver the goods at the time of delivery, the buyer may insist on the purchase and set a reasonable deadline addition for compliance from the seller. The buyer may not require performance if there is an obstacle which the seller can not be overcome, or if compliance would cause a huge inconvenience or cost to the seller that it is significantly disproportionate to the buyer's interest in the seller meets. Difficulty falling out within a reasonable time, consumer demand performance.
  • Termination: Buyer may terminate the contract with the seller if the delay is significant or if the seller does not deliver the goods within the additional period for compliance by the Buyer provided. Buyer may not terminate the contract while the deadline runs, unless the seller has said that he or she will not meet the deadline.
  • Compensation: The buyer can also claim compensation for losses they suffer as a result of the delay from the seller see consumer § 24 The buyer must submit claims to the seller when complaints of this transaction, see section 11.

13. Buyer's rights in the absence

If the item is defective and this is not due to the buyer or the buyer, the buyer according to the rules of consumer law, Chapter 6 in the circumstances to keep the purchase price back, choosing between repair and replacement, demand reduction, require the agreement raised and compensation from the seller.

  • Correction or replacement: If the item is defective, the buyer may require the seller to rectify the defect or replace the same item. The seller may reject the buyer's requirements if the implementation of the requirement is impossible or cause the seller unreasonable costs.
  • Seller shall make no law or replacement within a reasonable time. Correction or replacement shall be made without cost to the buyer, without the risk that the buyer does not cover their expenses and without significant inconvenience to the buyer. The seller can not make more than two attempts at correction or replacement for the same defect, unless there are special reasons that make that additional effort is reasonable.
  • Even if the buyer does not require correction or replacement, the seller can offer repair or replacement if this happens without delay. If the seller offers to repair or replacement, the buyer may not demand a price reduction or rescission.
  • Reduction: If the deficiency is not corrected or replace, the buyer may claim a proportional reduction in price.
  • Elevation: Rather than discount the buyer may terminate the contract, except when the defect is immaterial.
  • Compensation: The buyer can also claim compensation for financial losses they suffer as a result of the goods are defective cf consumer § 33.

The buyer must submit claims to the seller when complaints cf this contract section 11 The rules concerning complaints shall be in addition to and independent of, the rules for withdrawal and any guarantees by the seller.

14. Seller's rights by the buyer defaults

If the buyer fails to pay or meet other obligations under the agreement, and this is not due to the seller or the conditions of the seller, the seller in accordance with the rules of consumer law, Chapter 9 of the circumstances to keep the goods, require the fulfillment of the agreement, require the agreement raised as well as damages from buyer. The seller may also be the case may be able to claim interest on late payments, collection fees and charges by non-prepaid unclaimed goods.

  • Fulfillment: If the buyer does not pay, the seller may retain the contract and require that the buyer pays the purchase price (true). If goods are not delivered, the seller loses his right if he is waiting unreasonably long time to promote claim.
  • Termination: The material payment default or material breach by the buyer, the seller may terminate the agreement. The seller can not increase after the price is paid.
  • The seller can cancel the purchase if the buyer fails to pay within a reasonable additional period of time for compliance set by the seller. The seller can not increase while the deadline runs, unless the buyer has said that he or she will not pay.
  • Compensation: The seller may claim damages from the buyer for the financial losses they suffer as a result of the contract by the buyer cf consumer § 46.
  • Interest on late payment / collection fee: If the buyer fails to pay the purchase price under the agreement, the seller can claim the interest of the purchase price under the Act relating to interest on late payments. 9 In the non-payment claim may, after prior notice will be sent to debt collection, and the buyer can then be held responsible for fees pursuant to the debt collection and other collection of overdue claims. 10
  • Fee for unclaimed non-prepaid items: If the buyer fails to collect unpaid goods, the seller can charge the buyer a fee of kr 200 (NOK) + shipping to / from. The fee shall cover a maximum of the seller's actual outlay to deliver the goods to the buyer. Such a fee may be charged buyers under 18 year. 11

15. Warranty

Warranty provided by the seller or the manufacturer, the purchaser rights in addition to the rights of the buyer already has under applicable law. A guarantee means thus no restrictions on the buyer's right to claim and claims for delay or missing after item 12 and 13.

16. Conflict Resolution

The parties shall attempt to resolve any disputes amicably. The buyer can contact the Consumer Council for assistance in any dispute with the seller. If no amicable solution is reached after mediation by the Consumer Council, the parties may request in writing that the Consumer Council promotes the dispute to the Consumer Disputes Commission. 13 Resolution of Consumer Disputes Tribunal's final four weeks of preaching. Before the decision is legally enforceable, the parties, upon submission of the subpoena to the Consumer Disputes Tribunal, the decision of the court.



1 See Act of 19 June 1969 No. 66 relating to VAT § 16.
2 A credit card is a payment for settlement of the acquisition is made in the wake of the credit entity (credit card company) sends the cardholder an invoice demanding payment.
3 A debit card is a debit card linked to a deposit account. Use of the card means that the user's account is charged and the amount is transferred to the payment receiver’s account.
4 Cf Model Convention prepared by the Joint Committee on Contract Association and Financial Services Association - Terms and Conditions for credit cards and charge cards - consumer relations section 12 and the pattern of conditions prepared by the Association and Financial Services Association of payment section 11.
5 Act of 21 June 1985 No. 82 relating to credit etc.
7 Act of 21 December 2000 No. 105 on Information and return right, etc. of distance selling and selling off business premises (return right law)
8 Act of 21 June 1985 No. 82 relating to credit etc. § 8
9 Law 9 of 17 December 1976 No. 100 relating to interest on late payment.
10 Act of 13 May 1988 No. 26 on debt collection and other collection of overdue claims.
11 Fee can not be demanded of persons under 18 years old when these debts can not see VGML. § 2.
13 See Act of 28 april 1978 No. 18 relating to the treatment of consumer disputes.